Gravira Casino Terms and Conditions
Welcome to Gravira Casino, operated by Horizonix Corp N.V. These Terms and Conditions govern your use of our gaming platform and services. By registering an account or using our services, you agree to be bound by these terms. Gravira Casino is licensed by the Curaçao Gaming Authority under license number OGL/2024/1944/1124, ensuring a safe and regulated gaming environment for all players.
Acceptance of Terms
By accessing Gravira Casino, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions. These terms constitute a legally binding agreement between you and Horizonix Corp N.V. Gravira Casino reserves the right to modify these terms at any time, and continued use of our services constitutes acceptance of any changes.
Eligibility and Account Registration
To create an account with Gravira Casino, you must meet specific eligibility requirements. Registration is restricted to individuals who can legally participate in online gaming activities. Gravira Casino maintains strict policies regarding player eligibility and account creation.
- You must be at least 18 years of age or the legal gambling age in your jurisdiction
- You must provide accurate and complete personal information during registration
- Only one account per person, household, or IP address is permitted
- You must not be a resident of restricted jurisdictions
- You are responsible for maintaining the confidentiality of your login credentials
Account Verification
Gravira Casino requires identity verification for certain transactions and account activities. Players withdrawing more than €500 must complete our Know Your Customer (KYC) process. Gravira Casino may request additional documentation at any time to verify your identity and ensure compliance with regulatory requirements.
Deposits and Withdrawals
Gravira Casino supports multiple payment methods including Interac, Apple Pay, Bitcoin, and bank transfers. The minimum deposit amount is CA$20, while some promotional offers may require higher minimum deposits. Gravira Casino processes withdrawal requests within 48 hours, subject to verification requirements.
Withdrawal Limits and Processing
- Daily withdrawal limit: €2,000 or equivalent currency
- Weekly withdrawal limit: €7,500 or equivalent currency
- Monthly withdrawal limit: €15,000 or equivalent currency
- Minimum withdrawal amount: CA$20
- VIP players may be eligible for higher withdrawal limits
Bonuses and Promotions
Gravira Casino offers various bonuses and promotional offers, including welcome bonuses, free spins, and loyalty rewards. All bonuses are subject to specific terms and conditions, including wagering requirements and maximum win limits. Gravira Casino reserves the right to modify or cancel promotional offers at any time.
Bonus Terms
Standard wagering requirements apply to all bonus offers at Gravira Casino. Players must complete the specified wagering requirements before withdrawing bonus winnings. Gravira Casino's VIP program offers exclusive benefits and personalized rewards based on player activity levels.
- Welcome bonus wagering requirement: 35x bonus amount
- Free spins wagering requirement: 40x winnings
- Bonus validity period: 5 days after activation
- Maximum bet while wagering: CA$7 or equivalent
Responsible Gaming
Gravira Casino is committed to promoting responsible gambling practices and player protection. We provide various tools and resources to help players maintain control over their gaming activities. Gravira Casino encourages all players to gamble responsibly and within their means.
Player Protection Measures
- Deposit limits and session time limits available
- Self-exclusion options for various time periods
- Links to professional gambling addiction support organizations
- Account suspension options for cooling-off periods
- Spending tracking tools and gaming history access
Game Rules and Fair Play
All games at Gravira Casino operate using certified Random Number Generators (RNG) to ensure fair and random outcomes. Players must abide by individual game rules and betting limits. Gravira Casino reserves the right to void any bets placed in violation of game rules or terms of service.
Prohibited Activities
Gravira Casino strictly prohibits certain activities that compromise fair play and platform integrity. Violation of these rules may result in account suspension or termination. Gravira Casino employs advanced monitoring systems to detect and prevent fraudulent activities.
- Using automated betting systems or software
- Colluding with other players or third parties
- Exploiting software errors or game malfunctions
- Money laundering or other illegal financial activities
- Creating multiple accounts to abuse bonuses
Privacy and Data Protection
Gravira Casino is committed to protecting your personal information and privacy. We collect and process personal data in accordance with our Privacy Policy and applicable data protection laws. Gravira Casino implements robust security measures to safeguard your information.
Limitation of Liability
Gravira Casino's liability is limited to the extent permitted by law. We are not responsible for losses resulting from technical failures, internet connectivity issues, or circumstances beyond our reasonable control. Gravira Casino provides gaming services on an "as is" basis without warranties of any kind.
Dispute Resolution
Any disputes arising from the use of Gravira Casino services shall be resolved through our internal complaints procedure first. If resolution cannot be reached, disputes may be referred to the appropriate regulatory authority. Gravira Casino is committed to fair and timely resolution of all player complaints.
Contact Information
For questions regarding these Terms and Conditions or any other matters, please contact our customer support team at [email protected]. Gravira Casino provides 24/7 support via live chat and email in English and French. Gravira Casino strives to respond to all inquiries promptly and professionally.